Media Summary: In this episode of Founder Firesides, YC Managing Partner Harj Taggar talks to the founders of Pylon (W23), Marty, Advith, and ... In this CX Foundation Executive Spotlight, we sit down with Scott Russell, CEO of NiCE, to break down what's really happening in ... ABOUT THE EPISODE Wharton Business Daily host Dan Loney talks with Christian Terwiesch, Wharton Professor of Operations, ...

Rebuilding Customer Support For The Ai Era - Detailed Analysis & Overview

In this episode of Founder Firesides, YC Managing Partner Harj Taggar talks to the founders of Pylon (W23), Marty, Advith, and ... In this CX Foundation Executive Spotlight, we sit down with Scott Russell, CEO of NiCE, to break down what's really happening in ... ABOUT THE EPISODE Wharton Business Daily host Dan Loney talks with Christian Terwiesch, Wharton Professor of Operations, ... Enrico Ohnemueller, Co-Founder & CEO of Bunch, shares how his firm is reinventing fund administration through a unified system ... Join Bully Pulpit International (BPI) CEO Andrew Bleeker for Actionable Impact, a new series of brief, practical discussions on Ben Smith, co-founder and editor-in-chief of Semafor, shares insights on media transformations from blogs to

Our new Engineering Speaker Series, with an intimate conversation at Titan HQ January 29th, 2026. Our CTO Dave Schatz was ... GET STARTED: In this episode, we discuss the significant impact of Intercom co-founder Des Traynor joins Pigment co-CEO Eléonore Crespo to discuss how Intercom transformed its operations to ... Your ticketing system shouldn't need a ticketing system of its own. Sisense ran Microsoft's Stephanie Ferguson and BCG's Jean-Manuel Izaret share how Read the full article to learn four tips for successfully jumpstarting a

Episode 17 Garth Fasano & Christi Loucks In this episode of Bought the Biz, Garth is in the hot seat. After acquiring a cash ...

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Rebuilding Customer Support for the AI Era
Customer Service in the New Era of AI
NiCE CEO Scott Russell: 80% of Customer Service Will Be AI & What Actually Happens Next
How AI Is Reshaping Customer Service Experiences
I Built an AI Agent that Automates Customer Support (No-Code)
Will AI REPLACE customer support teams? | The truth about AI in customer service
Rebuilding fund administration for the AI era: Enrico Ohnemueller, Bunch, on data and efficiency
Introducing Actionable Impact: Rebuilding Communications for the AI Era
Putting AI to work for Customer Service
Ben Smith: Rebuilding News for the AI Era
Service Keynote: Reimagine Service for the AI Era | Dreamforce | Salesforce
How the CTO Behind a $610M Exit Is Rebuilding Teams in the AI Era
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Rebuilding Customer Support for the AI Era

Rebuilding Customer Support for the AI Era

In this episode of Founder Firesides, YC Managing Partner Harj Taggar talks to the founders of Pylon (W23), Marty, Advith, and ...

Customer Service in the New Era of AI

Customer Service in the New Era of AI

Everyone can agree:

NiCE CEO Scott Russell: 80% of Customer Service Will Be AI & What Actually Happens Next

NiCE CEO Scott Russell: 80% of Customer Service Will Be AI & What Actually Happens Next

In this CX Foundation Executive Spotlight, we sit down with Scott Russell, CEO of NiCE, to break down what's really happening in ...

How AI Is Reshaping Customer Service Experiences

How AI Is Reshaping Customer Service Experiences

ABOUT THE EPISODE Wharton Business Daily host Dan Loney talks with Christian Terwiesch, Wharton Professor of Operations, ...

I Built an AI Agent that Automates Customer Support (No-Code)

I Built an AI Agent that Automates Customer Support (No-Code)

... build a

Will AI REPLACE customer support teams? | The truth about AI in customer service

Will AI REPLACE customer support teams? | The truth about AI in customer service

Is

Rebuilding fund administration for the AI era: Enrico Ohnemueller, Bunch, on data and efficiency

Rebuilding fund administration for the AI era: Enrico Ohnemueller, Bunch, on data and efficiency

Enrico Ohnemueller, Co-Founder & CEO of Bunch, shares how his firm is reinventing fund administration through a unified system ...

Introducing Actionable Impact: Rebuilding Communications for the AI Era

Introducing Actionable Impact: Rebuilding Communications for the AI Era

Join Bully Pulpit International (BPI) CEO Andrew Bleeker for Actionable Impact, a new series of brief, practical discussions on

Putting AI to work for Customer Service

Putting AI to work for Customer Service

AI

Ben Smith: Rebuilding News for the AI Era

Ben Smith: Rebuilding News for the AI Era

Ben Smith, co-founder and editor-in-chief of Semafor, shares insights on media transformations from blogs to

Service Keynote: Reimagine Service for the AI Era | Dreamforce | Salesforce

Service Keynote: Reimagine Service for the AI Era | Dreamforce | Salesforce

Step into the

How the CTO Behind a $610M Exit Is Rebuilding Teams in the AI Era

How the CTO Behind a $610M Exit Is Rebuilding Teams in the AI Era

Our new Engineering Speaker Series, with an intimate conversation at Titan HQ January 29th, 2026. Our CTO Dave Schatz was ...

Embracing AI: The Future of IT Support & Customer Service

Embracing AI: The Future of IT Support & Customer Service

GET STARTED: https://www.itgenius.com/7qqWiqXSq54 In this episode, we discuss the significant impact of

Des Traynor (Intercom): How we rebuilt the company for the AI era

Des Traynor (Intercom): How we rebuilt the company for the AI era

Intercom co-founder Des Traynor joins Pigment co-CEO Eléonore Crespo to discuss how Intercom transformed its operations to ...

Reimagining work, rebuilding value: KPMG leads the AI era with Microsoft-powered agents

Reimagining work, rebuilding value: KPMG leads the AI era with Microsoft-powered agents

KPMG set out to lead the

Rethink customer service with AI

Rethink customer service with AI

Visit IBM's

The legacy tool exit: How Sisense rebuilt support for the AI era

The legacy tool exit: How Sisense rebuilt support for the AI era

Your ticketing system shouldn't need a ticketing system of its own. Sisense ran

The AI Era of Customer Experience

The AI Era of Customer Experience

Microsoft's Stephanie Ferguson and BCG's Jean-Manuel Izaret share how

Let’s rethink customer service

Let’s rethink customer service

Read the full article to learn four tips for successfully jumpstarting a

Rebuilding an Acquired Business for the AI Era

Rebuilding an Acquired Business for the AI Era

Episode 17 | Garth Fasano & Christi Loucks In this episode of Bought the Biz, Garth is in the hot seat. After acquiring a cash ...