Media Summary: Streamline and centralize support requests and provide excellent service to your employees and customers with A customer satisfaction survey can be sent whenever a ticket is closed in Are you responsible for a support team, a certain office location, or a certain project? You can create a customized view so you ...
Mojo Helpdesk Demo Video - Detailed Analysis & Overview
Streamline and centralize support requests and provide excellent service to your employees and customers with A customer satisfaction survey can be sent whenever a ticket is closed in Are you responsible for a support team, a certain office location, or a certain project? You can create a customized view so you ... Learn about the changes and improvements in Ticket tags offer an easy way to visually group tickets in Learn the basics of the agent workflow—how tickets are assigned and the steps to respond. Perfect for new agents getting started.
New, in progress, on hold, information requested, solved and closed — what do these different ticket statuses mean and what are ... Mojo Training 1 How do I access Mojo helpdesk and Knowledge Base
