Media Summary: Managing Meltdowns: The Inner 7-Year-Old in Logistics In this episode of 'The Extra Mile with There is a difference between being polite and actually caring. Good William Bochkay shares how Vooma cut average call times at

Improving Customer Service With Technology Whitewater Freight - Detailed Analysis & Overview

Managing Meltdowns: The Inner 7-Year-Old in Logistics In this episode of 'The Extra Mile with There is a difference between being polite and actually caring. Good William Bochkay shares how Vooma cut average call times at Ever had an LTL invoice show up like a horror movie villain? You quoted $480 and somehow the final bill is $1140 because: ... Overcoming Obstacles: The Journey From Struggle to Success Extra Mile with Consuming vs Creating: How to Move Forward The Extra Mile with

William Bochkay explains how Vooma removes the ceiling on how many orders a broker can build per day at Breaking Stereotypes in Logistics: The Extra Mile with In a world full of scripts, sales tactics, and pressure, what if the real competitive advantage was simply being genuine? When the grind feels heavy, zoom out and ask: What's my purpose in this? In this episode of The Extra Mile with Sometimes the most meaningful lessons are the ones that come back to you through someone you love. In this Wednesdays with ...

Photo Gallery

Improving Customer Service with Technology | Whitewater Freight
The Extra Mile with Whitewater Freight: Emotional Regulation in Business: The Inner Child Insight
The Secret to GREAT Customer Service | Simon Sinek
Less Time on the Phone & Improving the Carrier Experience | Whitewater Freight
There’s Innovation… and Then There’s Whitewater | Wednesdays with Whitewater 🚛🤖
When Your LTL Invoice Doubles Overnight (And How to Prevent It)
The Extra Mile: From Struggles to Success
The Extra Mile: Creating Impact- Beyond the Consumption Routine
Trust Is Built in Small Actions | Wednesdays with Whitewater
Giving Your Brokers Superpowers | Whitewater Freight
More Than a Freight Quote | Wednesdays with Whitewater
The Extra Mile: Breaking Assumptions, Embracing Authenticity
View Detailed Profile
Improving Customer Service with Technology | Whitewater Freight

Improving Customer Service with Technology | Whitewater Freight

William Bochkay, President of

The Extra Mile with Whitewater Freight: Emotional Regulation in Business: The Inner Child Insight

The Extra Mile with Whitewater Freight: Emotional Regulation in Business: The Inner Child Insight

Managing Meltdowns: The Inner 7-Year-Old in Logistics In this episode of 'The Extra Mile with

The Secret to GREAT Customer Service | Simon Sinek

The Secret to GREAT Customer Service | Simon Sinek

There is a difference between being polite and actually caring. Good

Less Time on the Phone & Improving the Carrier Experience | Whitewater Freight

Less Time on the Phone & Improving the Carrier Experience | Whitewater Freight

William Bochkay shares how Vooma cut average call times at

There’s Innovation… and Then There’s Whitewater | Wednesdays with Whitewater 🚛🤖

There’s Innovation… and Then There’s Whitewater | Wednesdays with Whitewater 🚛🤖

It's that time again — Wednesdays with

When Your LTL Invoice Doubles Overnight (And How to Prevent It)

When Your LTL Invoice Doubles Overnight (And How to Prevent It)

Ever had an LTL invoice show up like a horror movie villain? You quoted $480 and somehow the final bill is $1140 because: ...

The Extra Mile: From Struggles to Success

The Extra Mile: From Struggles to Success

Overcoming Obstacles: The Journey From Struggle to Success | Extra Mile with

The Extra Mile: Creating Impact- Beyond the Consumption Routine

The Extra Mile: Creating Impact- Beyond the Consumption Routine

Consuming vs Creating: How to Move Forward | The Extra Mile with

Trust Is Built in Small Actions | Wednesdays with Whitewater

Trust Is Built in Small Actions | Wednesdays with Whitewater

In this week's Wednesdays with

Giving Your Brokers Superpowers | Whitewater Freight

Giving Your Brokers Superpowers | Whitewater Freight

William Bochkay explains how Vooma removes the ceiling on how many orders a broker can build per day at

More Than a Freight Quote | Wednesdays with Whitewater

More Than a Freight Quote | Wednesdays with Whitewater

In this week's Wednesdays with

The Extra Mile: Breaking Assumptions, Embracing Authenticity

The Extra Mile: Breaking Assumptions, Embracing Authenticity

Breaking Stereotypes in Logistics: The Extra Mile with

What Ernest P. Worrell Taught Me About Business

What Ernest P. Worrell Taught Me About Business

In a world full of scripts, sales tactics, and pressure, what if the real competitive advantage was simply being genuine?

Freight Claims Made Easy | Whitewater Freight

Freight Claims Made Easy | Whitewater Freight

Does filing

Weathering a Down Market Without Cutting People | Whitewater Freight

Weathering a Down Market Without Cutting People | Whitewater Freight

William Bochkay shares how

Together We Carry the Load | Wednesdays with Whitewater

Together We Carry the Load | Wednesdays with Whitewater

In this week's Wednesdays with

The Extra Mile - Why Purpose-Driven Work Changes Everything

The Extra Mile - Why Purpose-Driven Work Changes Everything

When the grind feels heavy, zoom out and ask: What's my purpose in this? In this episode of The Extra Mile with

How can automation improve customer service in logistics

How can automation improve customer service in logistics

Automation can play a vital role in

A Proud Dad Moment | The Lesson My Daughter Brought Into Whitewater Freight

A Proud Dad Moment | The Lesson My Daughter Brought Into Whitewater Freight

Sometimes the most meaningful lessons are the ones that come back to you through someone you love. In this Wednesdays with ...

Protect the Plan Around Freight | Wednesdays with Whitewater

Protect the Plan Around Freight | Wednesdays with Whitewater

In this week's Wednesdays with